- Telephone:
- 0191 5210122 | 07539 415866
Customer reviews of PM Car Sales
At PM Car Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
By Jaz K on 11 June 2024 | Purchase not verified
Great service from start to finish very helpful staff
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5
Mr
By Anonymous on 26 May 2024 | Purchase not verified
Excellent service
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5
Excellent Service
By Anonymous on 07 May 2024 | Purchase not verified
Faultless experience with PM Car sales. Car was exceptionally well prepared with all the things we’d discussed taken care of. James and Jamie have both been great to deal with both before and after picking the car up. Fully recommended.
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5
Excellent customer care.
By Anonymous on 22 April 2024 | Purchase not verified
Bought a Jaguar XE from these got sold the car by Gary great customer service and communication throughout the whole process presented the Car perfectly and make the whole process very easy. Highly recommend.
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5
Great company
By Nicola C on 22 April 2024 | Purchase not verified
Great staff, not pushy at all. James was very helpful from start to finish. Absolutely love my new car and will definitely go back there when it's time for a change
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5
An honest dealership from my experience
By Anonymous on 22 April 2024 | Purchase not verified
Hi sold a car to them easy and a good experience
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5
By Jake C on 09 April 2024 | Purchase not verified
Great staff, really friendly. So happy with the car would recommend 100%
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5
A fantastic experience buying from PM Car Sales
By Duncan C on 08 April 2024 | Purchase not verified
PM Car Sales gave an exceptional service. They were incredibly helpful right from the start. We travelled from Scotland down to view the vehicle and it was just as described in every way. A beautifully clean example, well cared for and had been thoroughly checked and tested for us.
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5
A briliant used car buying experience
By Rod M on 02 April 2024 | Purchase not verified
I'd been looking for a particular flavour of car for a while, scouring autotrader etc. I saw this one pop up on a Friday about 17:30. I called straight away and had a lengthy chat with James. The car had just arrived with them but within half an hour I had received some initial pictures and a walk around video. We continued to chat I reserved via whatsapp and followed up with small reservation fee.Not having bought a used car for many years and because of the substantial cash outlay, I was always a bit wary about everything, especially as I had seen for myself other dealers out there and also read their reviews, it seemed a bit of minefield regarding who could be trusted. PM reviews are in different league and I can definitely say do speak for themselves.I made a long trip up to see the car to allay my concerns (unnecessarily as it turns out!), the car was exactly as described and I was able to test drive it, though James was unable to sort out the weather! Having a look around, there was plenty of other desirable metal all in fantastic looking condition, the set up there is also very clean and professional and not a back street operation in any way. All the history was explained, the car would go into the workshop to be checked and anything required would be done including MOT, a fresh service (uploaded to manufacturer digital system), 4 new tyres were deemed necessary which I got to choose, and the battery got replaced.Communication is excellent, I dealt with James all of the time who is happy to answer calls and whatsapp at practically any half reasonable time of the day and any concerns or queries I had were quickly dealt with and/or answered satisfactorily.Delivery was available, but I went up on the train to fetch the car myself because I wanted to use it on a long drive home and was even collected from the train station by one of the guys, Keith. I was treated to a fantastically clean and showroom ready car when I arrived. The handover process was seamless and swift, James setup my phone with the car etc and I was on my way soon after. I was reminded about the RAC warranty and break down assistance. Also, if I needed anything I should just get in touch whenever it may be. He'd even sorted an amazing sunny day for the journey home!This is how used car sales should be done. Full stop. Thanks to PM car sales, and honestly I wouldn't hesitate to buy a car from them again even if I hadn't seen it, as they seem to only provide cars of a very high standard.P.S. I'm writing this having had the car for over a week, and everything is as it should be, thanks!
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5
Professional
By Gary F on 02 April 2024 | Purchase not verified
Professional, helpful, friendly and no pushy salesmen! Cars are as described. Overall a great experience buying from PM Car Sales